Conditions d’utilisation
TERMS OF SERVICE
Last Updated:02/21/2026
OVERVIEW
Welcome to The Kreative Klub. The terms “we,” “us,” and “our” refer to The Kreative Klub (“Company”).
The Kreative Klub operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services, including any purchases made through our website.
By visiting, browsing, interacting with, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your state or province of residence.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You may not transfer, assign, or sell your account.
You agree to provide accurate, current, and complete information when making purchases. We are not responsible for issues arising from incorrect or incomplete information provided by you.
We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect fraud, abuse, or violations of these Terms.
SECTION 2 – OUR PRODUCTS
We make every effort to display product colors and descriptions accurately. However, colors and appearance may vary depending on your device settings.
All product descriptions, pricing, and availability are subject to change without notice.
We reserve the right to discontinue products or limit quantities at our discretion.
Minor variations in color, texture, or finish may occur due to manufacturing processes and are not considered defects.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion.
Orders are not accepted until payment has been successfully processed and you receive a confirmation email.
Please review orders carefully before submitting. Once processed, cancellations or modifications may not be possible.
Custom & Personalized Orders
You are responsible for verifying spelling, sizing, names, and all customization details before submitting your order. Custom or personalized items cannot be canceled, modified, or refunded once production begins.
All purchases are subject to our Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice.
The price charged will be the price displayed at checkout and confirmed in your confirmation email.
Unless stated otherwise, prices do not include taxes, shipping, duties, or import fees.
You agree to provide accurate billing and payment information and represent that:
- You are authorized to use the payment method provided.
- All payment information is accurate.
- You will pay all charges incurred.
Fraud & Chargebacks
We reserve the right to refuse or cancel orders if fraudulent activity is suspected.
If a chargeback is initiated without first contacting us to resolve the issue, we reserve the right to dispute the chargeback and provide proof of fulfillment and delivery confirmation.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates and are not guaranteed.
We are not responsible for delays caused by carriers, customs, weather, or events beyond our control.
Tracking information will be provided once your order ships.
Risk of loss transfers to you upon confirmed delivery to the shipping address provided at checkout.
If a package is marked delivered but not received, you must contact the carrier directly to initiate an investigation.
You are responsible for providing a correct shipping address.
SECTION 6 – INTELLECTUAL PROPERTY
All website content—including text, graphics, logos, designs, and images—is owned by The Kreative Klub or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without written permission.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” without warranties. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content or practices of third-party websites linked through our Services.
Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
The Kreative Klub is powered by Shopify. However, all purchases are made directly with The Kreative Klub.
Shopify is not responsible for product quality, delivery, or disputes arising from purchases.
You release Shopify and its affiliates from claims related to transactions with The Kreative Klub.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
By using our Services, you acknowledge that information may be processed in jurisdictions outside your residence.
SECTION 11 – FEEDBACK
If you submit reviews, comments, or suggestions, you grant us a perpetual, royalty-free license to use and display such content.
You represent that your Feedback does not violate third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors in pricing, descriptions, or availability and to cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To infringe intellectual property
- To harass or harm others
- To transmit malicious code
- To scrape, spam, or collect data
We may terminate accounts for violations.
SECTION 14 – TERMINATION
We may suspend or terminate access to the Services at our discretion.
Provisions that should survive termination will remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim implied warranties including merchantability and fitness for a particular purpose.
Some jurisdictions do not allow certain limitations, so some exclusions may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Kreative Klub shall not be liable for indirect, incidental, punitive, or consequential damages.
Our total liability to you shall not exceed the amount you paid for the product giving rise to the claim.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless The Kreative Klub and its affiliates from claims arising from your breach of these Terms or violation of law.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and The Kreative Klub.
SECTION 20 – ASSIGNMENT
You may not assign your rights without written consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of the State of New York, without regard to conflict of law principles.
Any disputes shall be brought in the state or federal courts located inNassau County, NY, unless otherwise resolved under Section 22.
SECTION 22 – DISPUTE RESOLUTION & BINDING ARBITRATION
Please read this section carefully.
Informal Resolution First
Before filing a formal claim, you agree to contact us at Customerservice@thekreativeklub.com to attempt informal resolution.
Binding Arbitration
If a dispute cannot be resolved informally, any dispute arising out of or relating to these Terms, the Services, or products purchased shall be resolved exclusively through final and binding arbitration rather than in court.
Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
Arbitration shall take place in Nassau County, NY, unless otherwise required by law.
Judgment on the arbitration award may be entered in any court of competent jurisdiction.
No Class Actions
You agree that disputes will be resolved on an individual basis only. You waive the right to participate in class actions or class arbitration.
Exceptions
Either party may bring claims in small claims court if eligible. We may seek injunctive relief in court to protect intellectual property rights.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
The Kreative Klub
Customerservice@thekreativeklub.com
516-544-3318